Answers to many of the most frequently asked questions we get are below. If you can’t find the information you’re looking for, or have a specific question, please don’t hesitate to contact us.
Frequently Asked Questions
-
How do we get the key?
We use a keyless entry system and/or a lock box for all of our properties. A couple of weeks prior to your arrival we will ask you for a 4-digit code, which will be programmed into the keyless door or lockbox. About 7 days prior to your arrival we will send you an email with how to operate the keyless doors or where the lockbox is located.
-
What is your minimum rental period?
During Spring Break and Summer weekly reservations are required, from Saturday to Saturday. Other times of the year we require a 3 night minimum reservation and during holidays 4 to 5 night minimums (depending upon the property).
-
How much deposit is required?
An advance deposit equal to 50% is required per property at the time of booking. The advance payment will be applied toward the total rent, taxes and fees due.
-
What is the cancellation Policy?
Cancellations made more than 120 days prior to the arrival date will receive a full refund of rent, less the booking fee. Cancellations made more than 60 days, but less than 120 days prior to the arrival date, will receive a refund of ½ of the total of booking charges. Cancellations of less than 60 days prior to the arrival date will result in a 100% loss of the total booking charges.
-
When is full payment due?
Full payment is due 60 days prior to arrival.
-
How much are the taxes?
Florida State Tax and Walton County Bed taxes total 11.5%
-
When is check in/check out?
Check-in begins at 4 P.M. CST and check-out is 10 A.M. CST (9 A.M for a limited number of properties).
-
Can I check-in early?
Due to our high housekeeping standards homes will not be available for check-in until we have inspected the property. We typically do not allow early check-ins unless special arrangements have been made, and they can be subject to an additional fee.
-
I have a very small dog that is house broken. Is it OK to bring our pet?
Yes! We understand your 4-legged friends are part of your family! We have a number of pet friendly rentals...dogs only. Sorry no cats.
-
Is there a pet fee?
Yes, there is a non-refundable pet fee of $150. This will cover up to 2 dogs.
-
What items do you supply?
Paradise Beach Rentals provides each guest with a startup of supplies to include: Each full bathroom will have: Shampoo, Conditioner Lotion, Bath Bar (soap), Facial Bar (soap), 2 rolls toilet paper (1 per half bath). Kitchen: 1 roll paper towels, 5-6 packets of dish washer detergent, a new sponge and a small container of Palmolive liquid dish soap, 2 boxes powdered detergent for the washing machine or pods for the HE machines.
